Last Updated: [19th November, 2024]
Introduction
This Seller Policy outlines the terms and conditions governing the sale of products on our e-commerce platform. By listing and selling products on our platform, you agree to abide by these terms.
Seller Responsibilities
- Product Listing:
- Accurate Information: Ensure all product information, including descriptions, images, pricing, and availability, is accurate and up-to-date.
- Compliance: Adhere to all applicable laws and regulations, including consumer protection laws, labeling requirements, and safety standards.
- Intellectual Property: Verify that you have the necessary rights to sell the products, including intellectual property rights.
- Order Fulfillment:
- Timely Processing: Process orders promptly and accurately.
- Secure Packaging: Package items securely to prevent damage during shipping.
- Customer Service:
- Responsiveness: Respond to inquiries and concerns promptly and professionally.
- Resolutions: Handle issues efficiently and fairly, including returns, refunds, and exchanges.
- Platform Rules:
- Adhere to Guidelines: Comply with all platform rules and guidelines, including those related to product listings, promotions, and marketing.
- Prohibited Activities: Refrain from engaging in any fraudulent, deceptive, or illegal activities.
Platform Fees
- Listing Fees: We will charge a fee for listing products on our platform.
- Transaction Fees: We will charge a fee for each successful transaction.
Termination
We reserve the right to terminate your seller account for violating these terms or any other platform policies.
Changes to the Policy
We may update this Seller Policy from time to time. Please review the policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Seller Policy, please get in touch with our support team at contact@sinacmedics.com or +234 803 861 3844.
By agreeing to this Seller Policy, you acknowledge and accept these terms and conditions.